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Customers Turn to Social Media to Vent on Momentary Outages: How Should Utilities React?

In an earlier blog item, I took note ... of how customers are becoming increasingly annoyed at the rise in momentary power disruptions resulting...

Customer-Centered Innovation

By working closely with customers to understand their existing and future challenges and developing ... and developing systemwide solutions, we keep them at the center of our entire innovation process. By...

Replacement Parts and Fuse Requests

Please complete the form below. A representative from the S&C Parts & Technical ... please call our 24/7 Support Center (English speaking) at (+1)(888)-762-1100 . Note: If you are calling...

Technical Support

If you are having an emergency with your S&C equipment or for non-emergency issues, please ... issues, please call our 24/7 global support team at: (+1)(888)762-1100 . If you are not having...

S&C Switchgear Helps University Ensure Safe & Reliable Power Distribution

A mid-size ... university in Brazil was experiencing rapid growth at its newest campus in Sao Carlos, which resulted in...

Answering the Call: Can we Reduce Line Worker Risk?

Have you ever had someone ask you to go someplace or do something that made you ... uncomfortable, such as travel to a bad part of town or at a risky time of night? Anticipating all the bad things...

S&C & Ameren Conduct Successful 24-Hour Islanding Test on Microgrid

conducted a successful 24-hour islanding test this month at the recently deployed Ameren microgrid in Champaign ... The test focused specifically on the 50kW microgrid at the site, which powers an Ameren research facility...

High-Speed Fault-Clearing System

Industrial and commercial power users are increasingly less tolerant to the frequency ... transmission relaying concepts of Permissive Overreaching Transfer Trip (POTT) and Directional Comparison Blocking...

S&C Electric Company Honored as One of Chicago’s 2019 Top Workplaces

manufacturer. The company employs 2,000 team members at its Chicago location and more than 3,000 team members ... Tribune’s Top Workplaces list, a company must have at least 100 employees in the Chicago area. Upon nomination...

Counties Power Names Grid-Scale Battery Provider Partner

evaluate benefits such as reduced transmission demand at peak periods and improved power quality. The consumer-owned ... and value-added services. The pilot will be housed at the company’s newest substation in Tuakau, north...