Customer-Centered Innovation

Two S&C team members prepare for an electrical test of an S&C device

Developing innovative and resilient solutions to navigate the energy transition

S&C prides itself on its ability to develop innovative and reliable solutions to navigate the changing grid and help customers keep the power on around the world through even the most extreme weather situations. By working closely with customers to understand their existing and future challenges and developing systemwide solutions, we keep them at the center of our entire innovation process.

Product Innovation

Our product development strategy is guided by our Vision to create an outage-free, sustainable electrical energy future. Research, development, and a drive to innovate are fundamentals to our success. S&C solutions bring intelligence to power distribution. Our technology automates, modernizes, and advances our customers’ grids from substation to grid edge.

An S&C team member mounts a TripSaver II Cutout Mounted Recloser for testing

Sustainable Product Development

We continue to build on our legacy of innovation by undertaking ambitious efforts to create sustainable products that will decrease the energy industry’s reliance on greenhouse gases (GHG). Within our industry, the use of sulfur hexafluoride (SF₆) gas, a GHG with a high global warming potential, is one of the most important emission sources that must be addressed. S&C dedicates substantial R&D efforts to solutions that reduce or eliminate the use of SF₆. Factoring sustainability into each step of our product-development process allows S&C to best support our customers as they tackle their own decarbonization goals.

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Product Safety and Quality

We engineer quality, reliability, and durability into every S&C product. Our considerations around product safety include attentiveness to the materials we work with – for our team members and the environment. Safety is also a key factor of product design, to protect the people who operate our products.

An S&C team member wearing a safety vest smiles for the camera

An S&C team member smiles in front of his computer

Customer Focus and Support

As we navigate the energy transition, S&C offers training and development opportunities to help our customers ensure their teams – and their grid – are ready for the future. In critical situations, we rally to prepare for and respond to customers’ urgent needs. Together with our customers, we enable resilient and reliable power worldwide.