Support
S&C is committed to providing outstanding support for our products and services. The listings below are for an array of online tools and resources to help answer your questions. If you need more information, please contact your nearest S&C Sales Office. You can also contact S&C directly using our Online Request Form or call our Chicago headquarters offices at (773) 338-1000 or if calling within the U.S. (800) 621-5546.
Product Literature Library
This library provides extensive technical information on S&C products and services.
S&C Automation Customer Support Portal
S&C customers can use this secure website to download software and access technical support for the S&C Automation Products which they operate.
Equipment Erection Drawings
Locate product erection drawings easily with this inquiry tool. Alternately, you can also access drawings on S&C’s FTP site.
Customer Shipment Status
Check on the shipment status of an expected delivery by using your purchase order number or your S&C sales order number.
Time-Current Characteristic Curves
View TCC curves for a wide array of S&C products in either in Microsoft® Excel or Adobe® PDF formats.
Conditions of Sale
S&C’s standard terms and conditions of sale for products and services.
Coordinaide™ — The S&C Coordination and Protection Assistant. Quickly and easily select the optimal S&C fuse or Vista® Underground Distribution Switchgear TCC curve.
Underground Distribution Product Selector
Find the S&C underground distribution product that best fits your requirements.
Secondary-Side Fault-Current Calculator
This calculator can be used to determine the secondary-fault interrupting rating required for a primary-side transformer protective device.
Software Downloads
Library of essential software tools for use with S&C products.